What does this mean?
PSTN (Public Switched Telephone Network) lines are the traditional analogue copper lines that have been around for many years. These lines have been used for decades for making and receiving calls and also for the early copper based ADSL broadband solutions.
ISDN (Integrated Services Digital Network) are the original digital lines that were brought out to provide higher internet speeds in the 1990s and were used to connect to PABX telephone systems.
Both networks have been the established landline telecommunications, but with the development of fibre optic services, BT made the decision to announce the retirement of these networks in favour of the more up to date service.
BT will stop processing any new orders for either service in 2023 and the remaining network will be switched off by the end of 2025.
WHAT DO I NEED TO DO BEFORE THE DEADLINE?
Although this is still some years away, businesses will have to consider their options sooner rather than later. If your business has an existing PABX telephone system in place then you will need to find out if this is compatible with IP. Most newer systems can be adapted to accommodate IP trunks, but for the older digital based systems these may need to be completely replaced.
New solutions such as Cloud based systems are also available that could not only save money, but could add new features and services unavailable though an older style system to help streamline your business.
With all of the new IP based solutions however, internet connectivity is vital and along with checking the compatibility of the existing system, businesses should also be ensuring that their existing internet solution is adequate for the task. Calls and data running through the data connection could cause issues if the bandwidth cannot cope with the extra traffic thanks to voice.
If you are unsure on this and would like Vector Business Solutions Ltd to help review your landline and internet services, contact us now and we will be happy to help.